Your browser is out of date.

You are currently using Internet Explorer 7/8/9, which is not supported by our site. For the best experience, please use one of the latest browsers.

Windrock Logo

Products

Portable Analysis

Portable Analysis

The 6400 provides fundamental information used to assess the mechanical condition and performance of reciprocating compressors and engines, as well as rotating equipment. It provides early warnings of potentially catastrophic running conditions and gives actionable economic data to support maintenance and operational decision-making.

Products and Services

get in touch
Spotlight Continuous Monitoring

Spotlight Continuous Monitoring

If you thought IIoT devices and analytics on “the other 95%” of your devices would be cumbersome and time-consuming – or too expensive – Spotlight just put those fears to rest.

Products and Services

get in touch
Enterprise Asset Optimization Software

Enterprise Asset Optimization Software

Windrock Enterprise, a next-generation IIoT platform, is transforming the way companies track and manage assets using actionable insights and predictive advisories from across your entire operation.

get in touch
Platinum™ Online Monitoring System

Platinum™ Online Monitoring System

The ultimate platform to protect and assess the health of your reciprocating and rotating machinery.

get in touch
AutoBalance™

AutoBalance™

AutoBalance™ provides continuous, peak- pressure balancing for large-bore natural gas-fired engines helping reduce emissions, cut fuel consumption, decrease wear and improve overall machine reliability.

get in touch
Windrock MD

Windrock MD

Windrock provides a wide range of testing & diagnostic services for peak productivity, efficiency & compliance.

get in touch
EDGE Gateway

EDGE Gateway

Wireless data transmission to the cloud is now easier—and more secure—than ever with the EDGE gateway.

get in touch
Compressor Leak Insights

Compressor Leak Insights

The ChampionX Compressor Leak Insights™ AI model identifies leaks earlier than traditional threshold alarms—delivering a proactive approach to help you reduce maintenance and production costs.

get in touch

Important Contact Information

RMA Request
Contact GroupContact NamePhone Number
Windrock HeadquartersN/A1-865-300-1100
Technical ServicesAlissa Foley1-865-330-1154
Customer Support/RMAsTim Gibbs1-865-330-1114
Digital ServicesPeter Flanagan1-865-330-1105
Global Sales DirectorGary Effemey1-865-839-5199
Inside SalesAmanda Colwell1-832-205-1830
Global Strategic Account ManagerChris Heisler1-865-621-2630
Regional Sales Manager - Midwestern USDustin Bray1-913-274-0375
Regional Sales Manager - Western US & New MexicoEd Bondoc1-865-334-3373
Regional Sales Manager - East TexasAdam Moore1-903-948-1187
Regional Sales - LATAM, Asia-Pacific, & EuropeEd Kelleher1-865-722-3081
Regional Sales Manager - Southeastern US (including VA, MD, and Washington, DC)Brian Dzoh1-570-213-1081
Regional Sales Manager – Northeastern US Dmitry Krugovykh 1-518-918-6398
Windrock representative map

Services

CARE Support

Windrock offers annual support plans for both our portable analyzers and online monitoring solutions. To maximize your system’s potential, Windrock offers a comprehensive program designed to provide support for not only your hardware and software, but for YOU, the user, as well. Offering three levels of support (Basic, Preferred, Premium), the Windrock CARE Support Program can fit both your needs and budget.

Resources

Technical Support

Call us

If you have questions or comments regarding usage of your Windrock equipment monitoring systems please contact us so that we may address all of your needs. We may be reached by filling out our customer support request form on the contact form or by phone.

Windrock Inc. Customer Support: 865-330-1114

 

Remote access

Windrock Service Glance (use only if instructed by Windrock personnel)

Windrock Sales Glance (use only if instructed by Windrock sales personnel)

PLEASE READ!! This link will take you to a download that will allow a Windrock employee to view and manipulate your computer’s desktop. Only use this link if you are in contact with a Windrock employee and have been instructed to do so. This will load a small program on your computer and has been certified virus-free.

Windrock employee working on a Spotlight Monitoring System for Engines.

Maximize your assets

ChampionX global education and training

Our education and training resources are available to help you gain insight into our market-shaping solutions across artificial lift, oilfield chemical, drilling, and digital technologies. From free virtual webinars to our established ChampionX Production Academy, learn from our industry experts to get the most out of your assets.

See What's Available

Have a Question?

Contact an expert or give us a call.

Why work with us

7,000+

Employees

60+

Countries

30+

Manufacturing Locations

400+

Scientists and Technologists

1,400+

Patents