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Windrock specializes in digitally transforming the way companies monitor, manage, and optimize their reciprocating compressors and industrial equipment. We are working hard to provide our customers with affordable and powerful IIoT solutions that streamline the way they run their business and provide visibility across their organization.

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Products

Portable Analysis

Portable Analysis

The 6400 provides fundamental information used to assess the mechanical condition and performance of reciprocating compressors and engines, as well as rotating equipment. It provides early warnings of potentially catastrophic running conditions and gives actionable economic data to support maintenance and operational decision-making.

Products and Services

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Spotlight Continuous Monitoring

Spotlight Continuous Monitoring

If you thought IIoT devices and analytics on “the other 95%” of your devices would be cumbersome and time-consuming – or too expensive – Spotlight just put those fears to rest.

Products and Services

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Enterprise Asset Optimization Software

Enterprise Asset Optimization Software

Windrock Enterprise, a next-generation IIoT platform, is transforming the way companies track and manage assets using actionable insights and predictive advisories from across your entire operation.

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Platinum™ Online Monitoring System

Platinum™ Online Monitoring System

The ultimate platform to protect and assess the health of your reciprocating and rotating machinery.

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AutoBalance™

AutoBalance™

AutoBalance™ provides continuous, peak- pressure balancing for large-bore natural gas-fired engines helping reduce emissions, cut fuel consumption, decrease wear and improve overall machine reliability.

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MD Optimo

MD Optimo

Windrock provides a wide range of testing & diagnostic services for peak productivity, efficiency & compliance.

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EDGE Gateway

EDGE Gateway

Wireless data transmission to the cloud is now easier—and more secure—than ever with the EDGE gateway.

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Important Contact Information

RMA Request
Contact GroupContact NamePhone Number
Windrock Headquarters1-865-330-1100
Technical ServicesAlissa Foley1-865-330-1154
Customer Support/RMAsTim Gibbs1-865-330-1114
Digital ServicesPeter Flanagan1-865-330-1105
Sales1-865-330-1100
Inside Sales1-865-330-1100
Regional Sales Manager - Midwestern USDustin Bray1-913-274-0375
Regional Sales Manager - Western US & New Mexico1-346-581-3163
Regional Sales Manager - TexasJustin McCollum903-519-0366
Regional Sales - LATAM, Asia-Pacific, & EuropeEd Kelleher1-865-722-3081
Regional Sales Manager – Southeastern USShawn Mills1-832-823-3895
Regional Sales Manager – Northeastern US James Flemming346-604-0739
Regional Sales Manager – MEAAbdul Wadood Zubair+973 38300377
Global Sales DirectorHeinz Weidmann1-346-581-3163
Business Development Manger Ivan Galban346-581-7637

Windrock MD Optimo Phase 3 Software Release

On February 13, 2024 Windrock held a webinar on the phase three software release features for MD Optimo, formerly known as Windrock MD. Fill out the form below to request access to an instructional video on the latest release.

Fill out the form below, a representative will send you the video and be in contact with you shortly after submitting.

Services

CARE Support

Windrock offers annual support plans for both our portable analyzers and online monitoring solutions. To maximize your system’s potential, Windrock offers a comprehensive program designed to provide support for not only your hardware and software, but for YOU, the user, as well. Offering three levels of support (Basic, Preferred, Premium), the Windrock CARE Support Program can fit both your needs and budget.

Resources

Technical Support

Call us

If you have questions or comments regarding usage of your Windrock equipment monitoring systems please contact us so that we may address all of your needs. We may be reached by filling out our customer support request form on the contact form or by phone.

Windrock Inc. Customer Support: 865-330-1114

 

Remote access

Windrock Service Glance (use only if instructed by Windrock personnel)

Windrock Sales Glance (use only if instructed by Windrock sales personnel)

PLEASE READ!! This link will take you to a download that will allow a Windrock employee to view and manipulate your computer’s desktop. Only use this link if you are in contact with a Windrock employee and have been instructed to do so. This will load a small program on your computer and has been certified virus-free.

Windrock employee working on a Spotlight Monitoring System for Engines.

Maximize your assets

ChampionX global education and training

Our education and training resources are available to help you gain insight into our market-shaping solutions across artificial lift, oilfield chemical, drilling, and digital technologies. From free virtual webinars to our established ChampionX Production Academy, learn from our industry experts to get the most out of your assets.

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Why work with us

7,300+

Employees

60+

Countries

40+

Manufacturing Locations

400+

Scientists and Technologists