Windrock specializes in digitally transforming the way companies monitor, manage, and optimize their reciprocating compressors and industrial equipment. We are working hard to provide our customers with affordable and powerful IIoT solutions that streamline the way they run their business and provide visibility across their organization.
Products
Portable Analysis
The 6400 provides fundamental information used to assess the mechanical condition and performance of reciprocating compressors and engines, as well as rotating equipment. It provides early warnings of potentially catastrophic running conditions and gives actionable economic data to support maintenance and operational decision-making.
Products and Services
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Spotlight Continuous Monitoring
If you thought IIoT devices and analytics on “the other 95%” of your devices would be cumbersome and time-consuming – or too expensive – Spotlight just put those fears to rest.
Products and Services
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Enterprise Asset Optimization Software
Windrock Enterprise, a next-generation IIoT platform, is transforming the way companies track and manage assets using actionable insights and predictive advisories from across your entire operation.
Platinum™ Online Monitoring System
The ultimate platform to protect and assess the health of your reciprocating and rotating machinery.
AutoBalance™
AutoBalance™ provides continuous, peak- pressure balancing for large-bore natural gas-fired engines helping reduce emissions, cut fuel consumption, decrease wear and improve overall machine reliability.
Windrock MD
Windrock provides a wide range of testing & diagnostic services for peak productivity, efficiency & compliance.
EDGE Gateway
Wireless data transmission to the cloud is now easier—and more secure—than ever with the EDGE gateway.
Users' Group 2023
Save the date for Windrock's 2023 Users' Group Conference in San Antonio, Texas! Connect with our industry experts to get the most out of your assets, and learn about exciting updates to Windrock's portfolio of product and service solutions.
Analyst Training Courses
Windrock offers courses to meet the needs of compressor and engine mechanics, operators, and engineers at every skill level. Our virtual and in-house courses are used for benchmarking asset management teams and employee career path planning.
Register by calling (865)330-1154 or by emailing Alissa.Foley@ChampionX.com.
Important Contact Information
RMA Request| Contact Group | Contact Name | Phone Number |
| Windrock Headquarters | N/A | 1-865-330-1100 |
| Technical Services | Alissa Foley | 1-865-330-1154 |
| Customer Support/RMAs | Tim Gibbs | 1-865-330-1114 |
| Digital Services | Peter Flanagan | 1-865-330-1105 |
| Sales | 1-865-330-1100 | |
| Inside Sales | 1-865-330-1100 | |
| Regional Sales Manager - Midwestern US | Dustin Bray | 1-913-274-0375 |
| Regional Sales Manager - Western US & New Mexico | Ed Bondoc | 1-865-334-3373 |
| Regional Sales Manager - Texas | Brian Rice | 817-994-0498 |
| Regional Sales - LATAM, Asia-Pacific, & Europe | Ed Kelleher | 1-865-722-3081 |
| Regional Sales Manager – Southeastern US | Shawn Mills | 1-832-823-3895 |
| Regional Sales Manager – Northeastern US | TBT | TBT |
| Regional Sales Manager – MEA | Abdul Wadood Zubair | +966 (53) 2650066 |
| Global Sales Director | Heinz Weidmann | 1-346-581-3163 |
Services
CARE Support
Windrock offers annual support plans for both our portable analyzers and online monitoring solutions. To maximize your system’s potential, Windrock offers a comprehensive program designed to provide support for not only your hardware and software, but for YOU, the user, as well. Offering three levels of support (Basic, Preferred, Premium), the Windrock CARE Support Program can fit both your needs and budget.
Resources
Windrock Software
Registered customers can access a report on the health of their engines and compressors.
Technical Support
Call us
If you have questions or comments regarding usage of your Windrock equipment monitoring systems please contact us so that we may address all of your needs. We may be reached by filling out our customer support request form on the contact form or by phone.
Windrock Inc. Customer Support: 865-330-1114
Remote access
Windrock Service Glance (use only if instructed by Windrock personnel)
Windrock Sales Glance (use only if instructed by Windrock sales personnel)
PLEASE READ!! This link will take you to a download that will allow a Windrock employee to view and manipulate your computer’s desktop. Only use this link if you are in contact with a Windrock employee and have been instructed to do so. This will load a small program on your computer and has been certified virus-free.
Windrock Resources
Maximize your assets
ChampionX global education and training
Our education and training resources are available to help you gain insight into our market-shaping solutions across artificial lift, oilfield chemical, drilling, and digital technologies. From free virtual webinars to our established ChampionX Production Academy, learn from our industry experts to get the most out of your assets.
Our History
ChampionX has been serving customers for over a century. See our vast company history that dates back to the 1800’s.
Resource Library
Filter through our latest product literature to find case histories, product brochures, news, and more.
Why work with us
7,300+
Employees
60+
Countries
40+
Manufacturing Locations
400+
Scientists and Technologists
