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Portable Analysis

Portable Analysis

The 6400 provides fundamental information used to assess the mechanical condition and performance of reciprocating compressors and engines, as well as rotating equipment. It provides early warnings of potentially catastrophic running conditions and gives actionable economic data to support maintenance and operational decision-making.

Products and Services

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Spotlight Continuous Monitoring

Spotlight Continuous Monitoring

If you thought IIoT devices and analytics on “the other 95%” of your devices would be cumbersome and time-consuming – or too expensive – Spotlight just put those fears to rest.

Products and Services

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Enterprise Asset Optimization Software

Enterprise Asset Optimization Software

Windrock Enterprise, a next-generation IIoT platform, is transforming the way companies track and manage assets using actionable insights and predictive advisories from across your entire operation.

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Platinum™ Online Monitoring System

Platinum™ Online Monitoring System

The ultimate platform to protect and assess the health of your reciprocating and rotating machinery.

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AutoBalance™ provides continuous, peak- pressure balancing for large-bore natural gas-fired engines helping reduce emissions, cut fuel consumption, decrease wear and improve overall machine reliability.

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Windrock MD

Windrock MD

Windrock provides a wide range of testing & diagnostic services for peak productivity, efficiency & compliance.

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Spotlight EDGE Gateway

Spotlight EDGE Gateway

Wireless data transmission to the cloud is now easier—and more secure—than ever with the Spotlight™ EDGE gateway.

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Important Contact Information

RMA Request
Contact GroupContact NamePhone Number
Windrock HeadquartersN/A1-865-300-1100
Technical ServicesAlissa Foley1-865-330-1154
Customer Support/RMAsHarry Gencorelli1-865-330-1114
Digital ServicesPeter Flanagan1-865-330-1105
Inside SalesAmanda Colwell1-832-205-1830
Strategic Account ManagerChris Heisler1-865-621-2630
Regional Sales Manager - Midwestern USDustin Bray1-913-274-0375
Regional Sales Manager - Western USEd Bondoc1-865-334-3373
Regional Sales Manager - Texas & New MexicoHector Rivera1-346-268-9377
Regional Sales Manager - MEASameer Khan9-733-830-0377
Regional Sales Manager – Northeast USDmitry Krugovykh1-518-918-6398


CARE Support

Windrock offers annual support plans for both our portable analyzers and online monitoring solutions. To maximize your system’s potential, Windrock offers a comprehensive program designed to provide support for not only your hardware and software, but for YOU, the user, as well. Offering three levels of support (Basic, Preferred, Premium), the Windrock CARE Support Program can fit both your needs and budget.


Technical Support

Call us

If you have questions or comments regarding usage of your Windrock equipment monitoring systems please contact us so that we may address all of your needs. We may be reached by filling out our customer support request form on the contact form or by phone.

Windrock Inc. Customer Support: 865-330-1114


Remote access

Windrock Service Glance (use only if instructed by Windrock personnel)

Windrock Sales Glance (use only if instructed by Windrock sales personnel)

PLEASE READ!! This link will take you to a download that will allow a Windrock employee to view and manipulate your computer’s desktop. Only use this link if you are in contact with a Windrock employee and have been instructed to do so. This will load a small program on your computer and has been certified virus-free.

Windrock employee working on a Spotlight Monitoring System for Engines.

Maximize your assets

ChampionX global education and training

Our education and training resources are available to help you gain insight into our market-shaping solutions across artificial lift, oilfield chemical, drilling, and digital technologies. From free virtual webinars to our established ChampionX Production Academy, learn from our industry experts to get the most out of your assets.

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